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  • Customer Care Hotline
  • Dash is committed to delivering the highest levels of customer satisfaction and support. Our customer care team is available Monday through Friday from 7am-7pm PT by calling our hotline at 1-800-898-6970. Before calling, please have the following information available:

    Date of Purchase
    Product Name & Model Number
    Brief Description of the Problem
  • Online Support
  • Online support is available 24 hours, 7 days a week by emailing us at or by using the form conveniently located at the bottom of this page. Normally, our online customer service representatives will respond to you within one business day. Please provide the following information in your email:

    Your Full Name and Phone Number
    Date of Purchase
    Product Name & Model Number
    Brief Description of the Problem
  • Warranty

    Your StoreBound product is warranted to be free from defects in material and workmanship for a period of one (1) year from the date of the original purchase when utilized for normal and intended household use, unless otherwise noted on the warranty statement in your instruction manual. Should any defect covered by the terms of the limited warranty be discovered within one (1) year, StoreBound LLC will repair or replace the defective part.

    To process a warranty claim, contact a customer care agent at 1-800-898-6970 for further assistance and instruction. A customer care agent will conduct troubleshooting in an attempt to fix any minor problems. If troubleshooting fails to fix the problem, a return authorization will be issued. Proof of purchase indicating date and place of purchase is required and should accompany the return. You must also include your full name, shipping address, and telephone number.

    We are unable to ship returns to a PO Box. StoreBound will not be responsible for delays or unprocessed claims resulting from a purchaser’s failure to provide any or all of the necessary information. Freight costs must be prepaid by the purchaser.

    Send all inquiries to:
    There are no express warranties except as listed above.
  • Contact our Customer Care Team